Product
What is the difference between Farmies Local Harvest and Global Harvest?
OhMyFarm offers two varieties of dried black soldier fly larvae.
Farmies Local Harvest are cultivated on farms in the United States and Canada, ensuring local quality and sustainability.
Farmies Global Harvest, on the other hand, are sourced from trusted farms worldwide. Both varieties adhere to the strictest EU standards, guaranteeing the same exceptional nutritional benefits for your hens.
Why do my Farmies look different?
All Farmies are delicious no matter their color.
Due to their natural drying process, Farmies may have different shades. Regardless of their appearance, the composition and nutritional value remain consistent. Your hens will be delighted.
What is the composition of Farmies?
LOCAL HARVEST
Ingredients:
Dried Black Soldier Fly Larvae (Hermetia Illucens)
Guaranteed Analysis:
Crude Protein ……………… 36.00% min
Crude Fat …………….…….. 26.00% min
Crude Fiber …….………….. 10.00% max
Lysine ……………….…………. 1% min
Methionine …………………… 0.35% min
Calcium …………………….…. 0.8% min / 2% max
Phosphorus ………..……….. 0.7% min
Moisture ………………….…… 10.00% max
GLOBAL HARVEST
Ingredients:
Dried Black Soldier Fly Larvae (Hermetia Illucens)
Guaranteed Analysis:
Crude Protein ……………… 34.00% min
Crude Fat …………….…….. 26.00% min
Crude Fiber …….………….. 10.00% max
Lysine ……………….…………. 0.5% min
Methionine …………………… 0.35% min
Calcium …………………….…. 0.8% min / 1.5% max
Phosphorus ………..……….. 0.25% min
Moisture ………………….…… 10.00% max
Are Farmies GMO-free and certified organic?
Farmies are GMO-free. They are fed with fruits, vegetables, and grains that are carefully selected to ensure the highest quality and safety. At this time, no farms produce certified organic black soldier fly larvae. However, we adhere to strict EU standards to provide a natural and nutritious option for your chickens. You can trust that our Farmies are free from harmful additives, ensuring the best for your flock.
Can I feed Farmies to other species?
Absolutely! Farmies are great for various species, including wild birds, turtles, squirrels, fish, snakes, hamsters, and hedgehogs. They offer a nutritious and natural treat for many animals.
Are Farmies considered a protein and calcium supplement?
Farmies are a fantastic source of protein and calcium for your flock. With a 34% protein content and rich in calcium, they provide essential nutrients that enhance your hens' health. They are especially helpful during molting season and periods of increased nutritional needs. Farmies offer a nutritious and enjoyable supplement to keep your chickens strong and thriving all year round.
How much Farmies should I give to my chickens?
Offer up to ¼ cup of Farmies Local Harvest or Farmies Global Harvest per adult bird as a daily treat. For chicks, provide 1-2 pinches daily, mimicking their natural intake. Serve alongside chick grit to aid digestion. You can feed by hand or scatter the Farmies on the ground to encourage your flock to peck and forage. Adjust the amount based on your flock's size and activity level, ensuring a balanced diet for optimal health.
What is the expiration date of Farmies?
Farmies can be stored for up to 24 months if kept in a cool and dry place. Proper storage ensures they remain fresh and nutritious for your chickens.
Order & Payment
How can I pay for my order?
Payment on our store is 100% secure. We accept payments by credit card (Visa, Mastercard, Amex, Diners Club, and Discover), PayPal, Apple Pay, and Google Pay. Discover also automatically accepts Elo, JCB, and UnionPay.
Can I pay in several installments?
Yes! With our secure partner ShopPay, you can pay in 4 installments. Pay every 2 weeks with no interest or fees.
I have a discount code. How do I use it?
To use your discount code, enter it in the designated field during checkout and click "Apply." The discount will be automatically deducted from your total amount. If you encounter any issues, please contact us for assistance.
I made a mistake with my order. Can I modify it?
Once your order has been placed, it goes directly into our preparation and shipping process. Therefore, it is unfortunately not possible to modify or cancel your order directly on our site.
However, if you realize an error after placing your order, we invite you to contact us immediately by email at hello@ohmyfarm.com or via our contact form on our website. Our customer service team will do everything possible to help you and find a solution that suits your situation.
Please note that we cannot guarantee the modification of the order, as it depends on the stage of preparation and shipping. Thank you for your understanding.
Where can I find my invoice?
Once your order is confirmed, you will receive a confirmation email with your invoice attached. You can also find your invoice in your account under the "Orders" section.
Subscription
What are my subscription benefits?
Our subscription is designed to save you time and ensure you receive your favorite Farmies at your preferred frequency.
By subscribing, you benefit from an immediate 10% discount on your first order and all future renewals.
Enjoy all these benefits without any commitment. It’s the perfect way to enjoy our products hassle-free!
Can I easily pause or cancel my subscription?
You can suspend or cancel your subscription at any time up to the day before it is due to renew.
To do this, go to the "Subscription" section in your account. Choose your subscription and then click on "Pause my subscription" or "Cancel my subscription" below the list of products.
You can also contact us by email at hello@ohmyfarm.com.
How will my subscription order be delivered?
We partner with FedEx Ground for all our deliveries. Our standard shipping time is 3-6 business days. Please always refer to your tracking link, which can be found in your Shipment Confirmation email. You can also find your tracking link by going to your account and clicking on "Track Shipment" in the "Account" section. In some cases, deliveries may take longer due to safety precautions in our fulfillment center and carrier transportation delays.
Can I use a discount code on my subscription order?
Yes, if you have a discount code you can use it for a subscription order.
How can I change the payment method and shipping address for my subscription?
To update your payment method or shipping address, simply log into your account and navigate to the "Subscriptions" section. Click on the "Edit" button next to the "Payment Method" section to modify your payment details. To change your shipping address, click on the "Edit" button next to the "Shipping" section. If you have any questions or need further assistance, feel free to contact us at hello@ohmyfarm.com or via our contact form.
When will I be charged?
You will be charged immediately after purchasing your subscription during your first order.
Then you will be charged on the renewal date, depending on the frequency chosen.
Can I change the next delivery date?
At this time, it is not possible to change the next delivery date for your subscription. If you have any questions or need further assistance, please contact us at hello@ohmyfarm.com or via our contact form.
Delivery & Returns
What are your delivery times and costs?
Our standard delivery time is 3-6 business days. A flat shipping fee of $7 applies to orders under $40. Enjoy free shipping on all orders of $40 or more.
My tracking says the package was delivered, but I haven’t received it. What should I do?
If your tracking information indicates that your package was delivered but you haven't received it, please follow these steps:
- Check with neighbors or other household members to see if they accepted the package on your behalf.
- Look around your delivery location for any possible hidden spots where the carrier might have left the package.
- Wait 24 hours, as sometimes packages are marked as delivered prematurely.
If you still can't locate your package after following these steps, please contact our customer support team at hello@ohmyfarm.com or use the contact form on our website for further assistance.
I have a delivery issue. What should I do?
If you have any delivery issues, please contact us at hello@ohmyfarm.com or through our contact form. We're here to help resolve any problems you may have
I entered the wrong shipping address. What should I do?
If you've entered the wrong shipping address, please contact us immediately at hello@ohmyfarm.com or through our contact form on the website. We'll do our best to correct it before your order ships.
How can I track my delivery?
Once your order has been shipped, you will receive an email containing the tracking number of your package, allowing you to track the delivery of your order. You can also track your order on the Order Status page on our website.
Can I return my order?
Yes! Any unopened items can be returned to us within 30 days of delivery for a refund. Take a look at our Returns Policy for more information.
What is the refund processing time?
Refunds typically take 3-5 business days to process and appear in your account. If you don't see your refund, please check with your credit card or bank provider, or contact PayPal customer service.
Can I cancel or modify my order after it's placed?
To cancel or modify your order, please contact us immediately at hello@ohmyfarm.com or via our contact form. We will try to make the changes before your order is shipped.
Account
How do I create an account?
You can create your account by clicking here. All you need to do is enter your email address and password.
I forgot my password. What should I do?
If you've forgotten your password, click on the "Forgot Password" link on the login page. Enter your email address, and we will send you instructions on how to reset your password.